Term and Conditions
Date of Last Revision: Jul 9 2025
This terms and condition agreement is an
important legally binding agreement between you (“you”, “your” or “User”)
and Shanghai Yuanyu Network Technology Co.,Ltd.
(“Yuanyu” , “we”, “us” or “our”). This agreement, the
Privacy Policy and such other terms as may be included in any of them by
reference (collectively, the “Agreement”) govern your use of the APP, and the
services of Yuanyu (collectively, the
“Services”).
BY USING ANY OF THE SERVICES, YOU ARE
AGREEING TO BE LEGALLY BOUND BY THIS AGREEMENT, SO PLEASE READ IT CAREFULLY
PRIOR TO DOING SO. We strongly recommend that you frequently review this
Agreement to ensure that you understand it and how it applies to your access to
and use of the Services.
Users and Accounts
A User is
prohibited from accessing or using the Services unless the User: (i) has accepted this Agreement; (ii) is
located and domiciled in an Approved Region; (iii) is elder than twenty-one
(21) years of age or an adult with full civil capacity as required by laws of
the User’s nationality OR a parent or guardian has provided express consent for
User to use the Services; (iv) is not a Prohibited User (as defined below); and
(v) is not otherwise prohibited from using the Services according to laws of
the User’s nationality. Persons under fourteen (14) years of age are not
permitted to use the Services, even if they have parental/guardian consent.
Prohibited Users
Services are not offered to absolutely everyone.
The following
Persons are prohibited or rejected from using the Services (each, a “Prohibited
User”)
(i) Persons who are less than age of
statutory requirement as a full capacity adult and without parents/guardian
consent;
(ii) Persons who are not residents of and
located in an Approved Region;
(iii) Persons, or their Affiliates, who have
been subject to an Account termination for cause;
(iv) Persons that are not
individual natural persons;
(v) Persons who, directly
or indirectly, use, employ, operate or create computer programs to simulate the
human behavior of a User (“Bots”)；
(vi) Persons use Service
to avoid supervision of money laundry; or
(vii) Persons who seriously violated
competent laws or comprehensively-accepted moral standards, upon sole
discretion of Yuanyu.
Yuanyu reserves the
right to add or remove Approved Regions at its sole discretion.
The Services are not
available in all jurisdictions. Yuanyu prohibits
the use of the Services in certain jurisdictions, which jurisdictions may vary at Yuanyu’s sole discretion. Yuanyu may
implement controls to restrict access to the Services from any
jurisdiction where use of the
Services is prohibited. You shall comply with such restrictions, even if the
methods imposed by Yuanyu to prevent the
use of the Services are not effective or can be bypassed.
Services
The Services include
the right, subject to the terms of this Agreement, to:
l use the APP to access the
Account and Services; use an Account, described in greater detail above;
l cause Yuanyu to send and receive User Data to
other Third Party Servicers.
Third Party Servicers
As per Settings, User
also authorizes Yuanyu to send and receive
User Data to and from other Third Party Servicers.
If User
authorizes Yuanyu to take instructions from
User, or in respect of an Account, via a Third Party Servicer,
then such instructions shall be deemed delivered to Yuanyu by
User directly.
User represents that each Third Party Servicer is
party to a Third Party Servicer Agreement with User and that User assumes
exclusive responsibility for acts and omissions of all Third Party Servicers
whether under the Third Party Servicer Agreement, with respect to User’s Data
or otherwise. The use of a Third Party Servicer
does not relieve User of any of its responsibilities or obligations under this
Agreement. User is liable for any and all fees charged by Third Party
Servicers. Unless indicated to the contrary in the Account, Fees for Services
do not include fees applicable under Third Party Servicer Agreements.
Personal Information Consent
On sign-up for the
Services and at other times throughout the term of this Agreement, as a
condition to accessing the Services, User shall provide Information to Yuanyu for purposes of verifying User identity and
monitoring the User, Account and transactions for suspicious activity.
These identity
verification and screening procedures may include, but are not limited to,
detection of money laundering, terrorist financing, fraud or any other financial
crime.
User authorizes Yuanyu to, directly or through third parties, make
inquiries and take any other actions Yuanyu deems
reasonably necessary to verify User identity, and the information User has
provided. User acknowledges and agrees that such inquiries will result in User
Information being disclosed to credit reference and fraud prevention or
financial crime agencies and services. Where Yuanyu is
not entirely satisfied that it has verified User identity, it reserves the
right to limit User access to some or all Services.
User consents
to Yuanyu collecting, storing, processing
and disclosing User Information and other User Data as required to perform the
Services and in accordance with the Privacy Policy.
Without limiting any
other provision in this Agreement, you agree not to do the following, or assist
or encourage others to do any of the following:
Access the Services
using any interface other than ours;
Reformat, frame or
mirror any portion of the APP or any other component of the Services;
Violate any person's
or entity's legal rights (including, without limitation, intellectual property,
privacy, and publicity rights), transmit material that violates or circumvents
such rights, or remove or alter intellectual property or other legal notices;
Reverse assemble, reverse compile, decompile, translate or otherwise
attempt to discover the source code or underlying components of models,
algorithms, and systems of the Services (except to the extent such restrictions
are contrary to applicable law);
Use output from the
Services to develop models that compete with Yuanyu;
Engage in
unauthorized spidering, “scraping,” data mining or harvesting of Content, or
use any other unauthorized automated means to gather data from or about the
Services, except as permitted by Yuanyu;
Threaten, defame,
stalk, abuse, or harass other persons or engage in illegal activities, or
encourage conduct that would constitute a criminal offense or give rise to
civil liability;
Transmit any material
that is inappropriate, profane, vulgar, offensive, false, disparaging,
defamatory, obscene, illegal, sexually explicit, racist, that promotes
violence, racial hatred, or terrorism, or that we deem, in our sole discretion,
to be otherwise objectionable;
Transmit files that
contain viruses, spyware, adware, or other harmful code;
Remove, modify,
disable, block or otherwise impair any advertising in connection with the
Services;
Interfere with others
using the Services or otherwise disrupt the Services;
Transmit, collect, or
access personally identifiable information about other users without the
consent of those users and us;
Advertise or promote
goods or services without our permission (including, without limitation, by
sending unsolicited email);
If you violate this
Agreement, we may terminate your access to the Services without notice, and
take any other actions or seek any remedies permitted by law.
If we terminate your
access to any of the Services, you must immediately stop using such Service.
Fees
Fees are as disclosed
in the Account.
Yuanyu may make third
party products or services available via the APP or otherwise through the
Services. Such third parties may charge fees for their services. Yuanyu is not responsible for the fees charged by any
such third parties
User can terminate
this Agreement at any time for any reason or for no reason by canceling their
Account and/or discontinuing the access to the Account.
Yuanyu may, at any time and in its sole discretion,
without prior notice, and without any liability to you, modify or discontinue
any portion of our Services, either temporarily or permanently.
At any time and in
its sole discretion, without prior notice, and without any liability to
you, Yuanyu may
(i) cancel or deactivate
User’s Account; or
(ii) temporarily or
permanently, suspend, restrict, or terminate access to any or all of Services
for any reason or for no reason. Yuanyu is
under no obligations to disclose its reason for any termination or suspension
of the Service for User or generally.
Yuanyu shall
not be liable for any losses suffered by User resulting from any suspension or
termination of the Services.
In the event of any
termination of this Agreement, discontinuation of all Services, or termination
of your right to access all Services:
(i) all Fees and amounts
payable to Yuanyu by you shall immediately
become due,
(ii) Yuanyu may delete User Data without any liability to
User, provided that Yuanyu also reserves
the right to retain User Data for certain period according to Applicable
Law following termination;
(iii) and Yuanyu may cancel any Transactions that are pending at the
time of the termination of your right to access all Services or discontinuation
of the Services.
Yuanyu reserves the right to retain aggregated
anonymized User Data for longer in order to improve Services, prevent fraud and
produce aggregated statistics.
Headings
Contact
If you have any feedbacks, comments, complaints or questions other than
technical support, you can contact us using the contact information provided in
the APP. When contacting us, please be sure to provide us with your name,
contact information and any other information we may need to identify you, your Yuanyu Account and any transaction on which you have
questions, comments, or complaints.
Survival
All provisions of this Agreement, and any policies incorporated herein by
reference, which by their nature extend beyond the expiration or termination of
this Agreement shall survive the termination or expiration of this Agreement.
Such provisions include, but are not limited to, sections and provisions
relating to Account termination or suspension, funds due to Yuanyu, disputes with Yuanyu,
Risk Disclosures, Unclaimed Property, Copyrights, Trademarks, Eligibility,
Disclaimer of Warranties, Limitation of Liability, Indemnification, Binding
Arbitration, and Governing Law.
Force Majeure
Yuanyu shall have no
liability or responsibility for;
(i) failure in performance or
interruption of service,
(ii) any inaccuracy,
error, delay in, or omission of information or transmission of information,
(iii) any loss or damage that you may
incur, which results directly or indirectly from any force majeure event
including, but not limited to flood, act of civil or military authorities,
terrorist acts, extraordinary weather conditions, pandemic, fire, war, strike
or other labor dispute, interruption of telecommunication services, accident,
power failure, hardware or software malfunction, any act of god, or any other act that is beyond our reasonable control.
Non-Waiver of Rights
Any failure or delay by Yuanyu to exercise any
right, privilege, or power under this Agreement shall not operate as a waiver
thereof. This Agreement shall not be construed to waive any rights that cannot
be waived under Applicable Laws.
Amendments
Yuanyu reserves the
right, at our sole discretion, to change, modify, add, or delete portions of
this Agreement at any time and without further notice. Please check this page
regularly to determine if there have been changes to these Terms of Use and to
review such changes. Your continued use of the Services after the effective
date of the revised Terms of Use constitutes your acceptance of the terms.
Assignment
Yuanyu may assign any
of its rights or obligations under this Agreement without your consent and
without prior notice to you. You may not assign or transfer any of your rights
or obligations under this Agreement, in whole or in part, by operation of law
or otherwise, without the prior written consent of Yuanyu,
which may be withheld at Yuanyu’s sole
discretion. Any actual or attempted assignment hereof by User contrary to the
terms of this Agreement shall be null and void. Yuanyu may,
at its discretion, assign some or all of its rights or obligations to a third
party, without consent or approval of User. In the event that Yuanyu is acquired by, sold to, or merged with a third party entity, Yuanyu reserves
the right to transfer or assign all User Data as part of such merger,
acquisition, sale, or change of control.
Severability
Payment
Any User demanding
settlement through one of the Payment processors agrees thereby for the payment
to be made through websites covering the payment systems and states that he/she
has read and accepted the terms and conditions available on such websites. To
the extent permitted by law, Yuanyu shall
not be liable against the Users for any problems related to payments for which
the owners of such sites are responsible, in particular for any delays in
processing payments or inability to process them for technical reasons. In such
case the User shall contact the applicable Payment processor's site in
accordance with that website’s terms and conditions.
For the purpose of
duly purchase performance on the Website the Users shall provide their personal
and payment processing data (such as name, surname, address, copies of ID cards
or other identifying documents, residence place confirmation documents, credit
card identification data) to the Payment processors, including the consent for
processing these data by the payment services in order to carry out the
requested transactions.
PLEASE READ THIS
SECTION CAREFULLY, AS IT LIMITS THE MANNER IN WHICH YOU MAY SEEK RELIEF, AND
REQUIRES YOU ARBITRATE DISPUTES WITH US. YOU UNDERSTAND AND AGREE THAT, if you
have a dispute with us, we will first seek to resolve such a dispute through
our support team.
All disputes arising
out of or in connection with this Agreement or the Services or in respect of
any legal relationship associated therewith or derived therefrom will be
referred exclusively to and finally submitted to the Hong Kong International
Arbitration Centre(HKIAC) pursuant to its then in
effect applicable arbitration rules .
Arbitration will take
place in the English language and arbitration place shall be Hong Kong. The
arbitration may be conducted in internet or other method which may identify
identities of the parties participating in the arbitration process as the HKIAC
or the arbitration tribunal may decide as suitable, based on written
submissions. The award of the arbitrator will be final and binding, and any
judgment on the award rendered by the arbitrator may be entered in any court of
competent jurisdiction. The parties agree that they will not appeal any
arbitration decision to any court.
Notwithstanding the
foregoing, Yuanyu may seek and obtain
injunctive relief in any jurisdiction in any court of competent jurisdiction,
and you agree that this Agreement is specifically enforceable by Yuanyu through injunctive relief and other equitable
remedies without proof of monetary damage. The parties expressly waive their
right to a jury trial and also waive their right to participate in a class
action claim related to this Agreement.
NOTICE: BOTH YOU AND YUANYU
ARE AGREEING TO HAVE ALL DISPUTES, CLAIMS OR CONTROVERSIES ARISING OUT OF OR
RELATING TO THIS AGREEMENT DECIDED BY NEUTRAL BINDING ARBITRATION AND ARE
GIVING UP ANY RIGHTS IT MIGHT POSSESS TO HAVE THOSE MATTERS LITIGATED IN A
COURT OR JURY TRIAL. BY AGREEING TO THIS AGREEMENT, BOTH YOU AND YUANYU ARE
GIVING UP THEIR RESPECTIVE JUDICIAL RIGHTS TO DISCOVERY AND APPEAL EXCEPT TO
THE EXTENT THAT THEY ARE SPECIFICALLY PROVIDED FOR UNDER THIS AGREEMENT. IF ANY
PARTY REFUSES TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION, THAT
PARTY MAY BE COMPELLED TO ARBITRATE UNDER (Hong Kong) LAW. BOTH YOU AND YUANYU
CONFIRM THEIR AGREEMENT TO THIS ARBITRATION PROVISION IS
VOLUNTARY.
Indemnification
i) your breach of this Agreement;
ii) your violation of any
Applicable Law, or the rights, including intellectual property rights, of any
other person or entity;
iii) your use or misuse of
the Site;
iv) your conduct in
connection with the use or misuse of our Services, and
v) your negligence,
fraud, willful misconduct or misrepresentations. If you are obligated to
indemnify us, we will have the right, at our sole discretion, to control any
action or proceeding and determine if we wish to settle it, and if so, on what
terms.
Limitation of Liability
You understand and agree that IN NO EVENT SHALL YUANYU, ITS AFFILIATES OR SERVICE PROVIDERS, LICENSORS OR THEIR
RESPECTIVE DIRECTORS, SHAREHOLDERS, MEMBERS, OFFICERS, EMPLOYEES, AGENTS, JOINT
VENTURERS, OR REPRESENTATIVES, BE LIABLE FOR:
(i) ANY DAMAGES CAUSED BY
OR RESULTING FROM RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM YUANYU, OR THAT RESULTS FROM MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, DEFECTS, VIRUSES, OR DELAYS IN SERVICES OPERATION OR TRANSMISSION;
(ii) ANY FAILURE OF PERFORMANCE, WHETHER
OR NOT RESULTING FROM A FORCE MAJEURE EVENT, COMMUNICATIONS FAILURE, THEFT, OR
DESTRUCTION ARISING OUT OF OR IN CONNECTION WITH AUTHORIZED OR UNAUTHORIZED USE
OF THE SERVICES, OR THIS AGREEMENT; OR
(iii) ANY LOST PROFITS, OR ANY SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT
(INCLUDING BUT NOT LIMITED TO NEGLIGENCE), NEGLIGENCE, STRICT LIABILITY, OR IN
ANY OTHTER LEGAL THEROY, OR OTHERWISE EVEN IF AN AUTHORIZED REPRESENTATIVE OF YUANYU
HAS BEEN ADVISED OF, OR KNEW OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF
SUCH DAMAGES.
Disclaimer of Warranties
You expressly
understand and agree that，YOUR ACCESS TO AND
USE OF THE APP IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED TO YOU ON A
STRICTLY “AS IS,” “WHERE IS,” AND “WHERE AVAILABLE” BASIS. YUANYU EXPRESSLY
REFUSES TO REPRESENT OR WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS,
NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE
SERVICES, APP, SERVICES OR THE INFORMATION CONTAINED THEREIN OR ANY ASPECT OF
ANY SERVICE CONTAINED THEREON.
(i) your access to or use
of the APP will meet your requirements;
(ii) your access to or use
of the APP will be uninterrupted, timely, secure or free from error;
Copyright; Intellectual Property Rights;
Trademark
You expressly understand and agree that unless otherwise expressly
indicated by us, all copyright and intellectual property rights in all content
and materials (including but not limited to our logo, designs, text, graphics,
files, videos, and displayed text, collectively “Yuanyu Materials”)
contained in the APP provided in connection with our Services are the
proprietary property of Yuanyu,
or our suppliers, licensors, or third party affiliates, and are protected by HONGKONG and
international property laws.
We grant User
a limited, non-exclusive, non-sublicensable license to access and use
the Yuanyu Materials for your personal use.
Such license does not permit the:
(i) distribution of Yuanyu Materials;
(ii) resale of Yuanyu Materials;
(iii) decompilation, disassembling, reverse
engineering, or any other attempt to discover the source code of the APP,
Services, or Yuanyu Materials. This license
shall automatically terminate if your access to the Services is suspended or
terminated by us. “Yuanyu”, “Yuanyu Limited”,
any product or service names, logos, and other marks used in the APP or
in Yuanyu Materials, or that we otherwise
use in connection with the Services are trademarks owned by Yuanyu and our licensors. Without our prior written
consent, you may not copy, imitate, or use Yuanyu trademarks.
We reserve the right to limit, deny, or terminate access to our Services
with respect to any person who infringes on the intellectual property rights of
others. If you knowingly misrepresent that any activity or Yuanyu Materials are infringing on the intellectual
property rights of another party, you may be liable to Yuanyu for
certain costs or damages.
Yuanyu shall own and have
exclusive rights (including but not limited to intellectual property rights) to
any feedback, ideas, suggestions, or other materials or information that you
provide through chat, email, posting through our Service, or otherwise
(“Feedback”). You acknowledge and agree that any Feedback you submit is not
confidential. You shall not be entitled to, and hereby waive any claim for,
acknowledgement or compensation related to any Feedback you provide. You grant Yuanyu the right to
unrestricted use and dissemination of any Feedback you provide, without
acknowledgement or compensation to you.
You hereby
grant Yuanyu a royalty free, irrevocable,
perpetual, and exclusive worldwide license to use, copy, modify, display,
publish, or distribute, in any form, any text, images, data, or materials or
other content that you provide to Yuanyu using
the Services, or submit, post, or otherwise send to Yuanyu that
is not Feedback (the “User Content”). Yuanyu may
remove any User Content from the APP or the Services at any time for any or no
reason.
Risk disclosures, assumption of risks, and
release of Yuanyu
Other than as
expressly set forth in this Agreement, Yuanyu shall
not be liable for any risks inherent in the Services or related Yuanyu or losses that may be incurred by User as a
result thereof. User agrees to and does hereby: (i)
release Yuanyu from any and all liability
related to or arising from risks inherent in the Services and related Yuanyu, except as expressly set forth in this Agreement,
and (ii) assume all risks inherent in the Services and related Yuanyu including, but not limited to, the following:
Risk of the Approved
Network ceasing to operate rendering the Services impossible to use.
The Services for Yuanyu may also
collapse without warning or discernible logic. User may lose their assets
in their account or cannot access the Service or log in their account.
Yuanyu may make third party products or services
available via the APP or otherwise through the Services. User should abide by
the rules of third party, In case of
any infringement during using third party products and services, User
should be independently responsible for any claim from any third Party.
The APP is a target
of Cyber-attack, any Services and products you used may be divulged or
attacked. We recommend you prudently preserve your account and password and use
the Services in a reliable internet environment.
The Services rely on
the internet, that includes third party hardware, software, and internet
connections, all of which may suffer communication failures, disruptions,
errors, distortions or delays that might affect User’s ability to access and
use the Services.
User shall carry out
their own independent analysis and assessment of the risks specific to the
Services.
Electronic Notices
By consenting to electronic delivery, User authorizes Yuanyu to deliver Communications by
(i) email notification; or
(ii) or by
sending User an email message containing a link to, or a notice that directs
User to, the Site where the communication or document can be read or printed.
Yuanyu shall have no
liability and User shall fully indemnify Yuanyu for
any and all losses, liabilities, costs, expenses, demands, charges and claims
of any kind resulting from User’s reliance on email or User’s Devices or
failures in User’s email systems or Devices. If User prefers not to accept
these risks, then User shall not create an Account or use the Services.
It is the
responsibility of User to provide Yuanyu with
an up to date, true, accurate, and complete email address and to make
sure Yuanyu emails are not deleted or
otherwise missed on account of spam filters.
User’s consent to
receipt of electronic statements, reports and other Communications shall be
valid until User withdraws such consent by notifying Yuanyu in
writing, in which case:
(i) Yuanyu shall provide statements, reports and other
Communications on paper;
(ii) and Yuanyu may suspend or terminate the Account and access
to the Services.
TAXES
It is your sole
responsibility to comply with Applicable Laws related to your use of the
Services including, without limitation, to collect and remit any and all taxes,
including without limitation sales taxes, that apply to any Transactions you
have made using the Services.
It is your sole
responsibility to report and remit the correct tax amount to any and all tax
authorities. You acknowledge and agree that Yuanyu is
not responsible for determining the amount of any taxes you owe, nor is Yuanyu responsible for determining if taxes apply to
your use of the Services, nor is Yuanyu responsible
for collecting, reporting, or withholding any taxes arising from your use of
the Services. Yuanyu reserves the right to
collect and remit sales tax in respect of Transactions of the User with Other
Users and the User shall cooperate in such activity by providing the necessary
Assets, information and forms, each as determined by Yuanyu.
If You use any
third-party websites or services, you should read and follow their respective
policies. If there are discrepancies between such third-party policies and any
of the APP Owner’s policies, the APP Owner’s policies shall prevail.
You understand that in the Services, you may view or otherwise access
Third Party Content. Yuanyu does not
control or endorse any Third Party Content. Yuanyu shall have no
liability for Third Party Content, including without limitation any material
that may be erroneous, incomplete, misleading, offensive or otherwise
objectionable. Further, User interaction with such Third Party Content is between User and the third
parties and shall be subject to the third parties’ terms of use. User
acknowledges and agrees that use of any Third Party Content
is at their own risk, and that Yuanyu is
not responsible for any loss or damage in connection with such use.
Governing Law and
Jurisdiction
These Terms shall be
governed by and construed in accordance with the laws of Hong Kong.
Inquiries or Questions
Please contact the Yuanyu Platform at [ [email protected]] if you have any questions and
in the event you are unable to reach
the Yuanyu Platform, you may contact
Support at [[email protected]] to report any violations
of this Agreement or to ask any questions regarding this Agreement.
Entire agreement
This Agreement, and the policies incorporated herein by reference,
constitute the entire understanding and agreement between User and Yuanyu regarding the Services. This Agreement, and
the policies incorporated herein by reference supersede all other
representations, agreements and understandings, both written and oral,
including without limitation any prior versions of this Agreement, among User
and Yuanyu with respect to the Services. In the event of
any conflict between this Agreement and any other agreement User may have
with Yuanyu, unless the other agreement
specifically references and identifies this Agreement, this Agreement shall
control.
Glossary:
Account means a unique
account created and hosted by Yuanyu and
shall serve as a record of: (i) your acceptance of
this Agreement; (ii) your use of the Services;.
Affiliates means, in relation to a Party,
another person or entity that directly or indirectly owns or controls, is owned
or controlled by, or is under common ownership or common control with the
Party, or a Party's principal partners, shareholders, or owners of some other
ownership interest.
Applicable Law means, with respect to any
Person, any domestic or foreign, federal, state, provincial or local statute,
law, ordinance, rule, administrative interpretation, regulation, order, writ,
injunction, judgment, decree or other requirement of any Regulator which is
legally binding and applicable to such Person or any of its Affiliates or any
of their respective properties, assets, equity holders, officers, directors,
members, partners, employees, consultants or agents.
Approved Regions means where the
Services are made available, such as they may be from time to time.
Fees means the fees
applicable to the Services, or any element thereof, indicated in the Services
or in your Account, such as they may be from time to time.
Other User means a Person that is not the User or an
Affiliate of the User, who is party to an agreement with Yuanyu substantively identical to this Agreement and
that is a user of the Services.
Person means any individual, corporation, limited liability
company, partnership, joint venture, trust, unincorporated organization,
Regulator or government or any agency or political subdivision thereof.
Privacy Policy means the Yuanyu Service
Privacy Policy, posted in the APP, such as it is from time to time.
Regulator means any federal,
provincial, state or local or foreign government or any court, arbitrator,
administrative or regulatory agency or commission or other governmental
authority or agency.
Settings means selections you
make through the Account or in a means otherwise provided by Yuanyu from time to time.
User Data means the information collected, stored,
accessed or used by Yuanyu in the course of
supplying the Services in respect of the Account.
User Device means an electronic device used by User to
access the Services, such as a computer, tablet, mobile phone or other device.
Prohibited
Activity means the operation of or the direct or indirect
facilitation of any of the following:
1. Any act that
is illegal in the Hong Kong, or in the jurisdiction where the Person
carrying out the activity is resident, domiciled or located;
2. Operation of a business that is similar to or competitive with the
Services;
3. Operation of
a payment processor, money transmitter, check casher, foreign exchange dealer,
provider of prepaid access or other money services business;
4. Betting,
including lottery tickets, casino gaming chips, track betting, memberships on
gambling-related internet sites and wagers at races;
5. Credit
counseling or repair agencies;
6. Credit
protection or identity theft protection services;
7. Direct
marketing or subscription offers;
8. Inbound or
outbound telemarketing businesses including lead generation businesses;
9. Internet,
mail or telephone order pharmacies or pharmacy referral services;
11. Creation,
promotion or sale of items that may be counterfeit;
12. Creation,
promotion or sale of items that may infringe or violate any copyright,
trademark, right of publicity or privacy or any other proprietary right under
the laws of any jurisdiction;
13. Creation,
promotion or sale of items that promote hate, violence, racial intolerance, or
the financial exploitation of a crime;
14. Creation,
promotion or sale of items that promote, support or glorify acts of violence or
harm towards self or others including but not limited to terrorism, drug, porn,
slavery or extreme nationalism;
15. Purchase,
sale or promotion of drugs, alcohol, or drug paraphernalia, or items that may
represent these uses;
16. Unregulated
sales of money-orders or foreign currency;
17. Using the
Services for any illegal purpose, or in violation of any local, state, national,
or international law, including, without limitation, laws governing
intellectual property, taxation and other proprietary rights and data
collection and privacy;
18. Using the
Services in a manner that Yuanyu or any of
its suppliers reasonably believes to be an abuse of the Services;
19. Using the
Services in a manner so as to avoid payment of Fees;
20. Using the
Services in any manner that could damage, disable, overburden, or impair Yuanyu or any of the Services including without limitation,
using the Services in an automated manner; Using the Services in any way that
assists User or others in the violation of any law, statute or ordinance;
21. Using the
Services to collect payments that support pyramid or ponzi schemes,
matrix programs, other “business opportunity” schemes or certain multilevel
marketing programs;
22. Using the
Services to control an account that is linked to another account that has
engaged in any of the foregoing activities;
23. Using the
Services to defame, harass, abuse, threaten or defraud others, or collect, or
attempt to collect, personal information about users, registered recipients, or
third parties without their consent;
24. Using the
Services to intentionally interfere with another user’s enjoyment of it, by any
means, including uploading or otherwise disseminating viruses, adware, spyware,
worms or other malicious code;
25. Using the
Services to make unsolicited offers, advertisements, proposals, or to send junk
mail or spam to others;
26. Using the
Services to send or receive what Yuanyu considers
to be funds for something that may have resulted from fraud or other illegal
behavior;
27. Using the
Services while impersonating any person or entity or falsely claiming an
affiliation with any person or entity.
RETURN AND EXCHANGE POLICY
Please read our Terms
and Conditions, Privacy Policy and Return and Exchange Policy carefully before
you place your order here.
The products and
services here are first-rate. You will get satisfied. Furthermore, you will get
100% money-back return via customer service to contact us and provide reasons
and supporting material to us. We will refund within 3 working days after
approved. It determines your rights and obligations with respect to your
purchases.
Yuanyu shall not be liable against
the Users for any problems related to payments for which the owners of such
sites are responsible, in particular for any delays in processing payments or
inability to process them for technical reasons. In such case the User shall
contact the applicable Payment processor's site in accordance with that
website’s terms and conditions.
If it is our
responsibility that fails your transaction, we will refund the money to you.
Because of the wrong information you
filling which cause the delay of the delivery, we will contact you by email in
the first time to help you to correct the information. We will try to email you
while you filled out the order in 24 hours and 48 hours again after the first
email sent.
Before purchase, please make sure you have
chosen the right merchandise to ensure a smooth and successful transaction.
Please contact us email to [email protected] if order
couldn't be completed in time by any specific circumstance.